Privacy Policy

India Holidays (accessible via indiaholidays.org) is committed to safeguarding the privacy and confidentiality of our travelers. This Privacy Policy details our protocols regarding the collection, storage, processing, and protection of personal identification information when you browse our website, use our Custom Trip Planner, engage with our travel concierges, or book luxury tour circuits.

We comply with the Information Technology Act, 2000 (and Information Technology Rules, 2011) of the Republic of India, the General Data Protection Regulation (GDPR) for European Union travelers, and international data protection standards.

To provide bespoke luxury travel arrangements, hotel reservations, and private chauffeur logistics, we may collect the following categories of information:

• Contact & Identity Details: Full legal name, email address, phone/WhatsApp number, country of residence, and nationality.
• Travel Documentation (For Bookings Only): Passport copy, date of birth, and visa details (required under Indian law for palace hotel check-ins, domestic flights, luxury trains, and wildlife safari permits).
• Trip Preferences: Desired destinations, travel dates, party size, dietary requirements, vehicle preferences, and special occasions (honeymoons, anniversaries).
• Technical & Session Data: IP address, browser type, device specifications, language preference, and preferred display currency (stored locally).

We collect and process your information strictly for lawful, travel-related operational purposes:

1. Itinerary Formulation: Handcrafting personalized day-by-day travel blueprints and cost estimates in Indian Rupees (₹ INR).
2. Reservations & Ticketing: Securing accommodations (heritage forts, 5-star palace hotels, luxury houseboats), private AC vehicles, monument entry slots, and licensed guides.
3. 24/7 Concierge Support: Providing seamless flight monitoring, chauffeur coordination, and real-time WhatsApp emergency assistance (+91 8448985150).
4. Visa Assistance: Reviewing documentation for e-Visa issuance and consular embassy appointment processing.

Financial security is non-negotiable at India Holidays:

• Zero Storage of Cardholder Data: We do NOT store credit card numbers, CVV security codes, or bank PINs on our servers.
• PCI-DSS Compliant Gateways: Online deposit transactions are processed via RBI-authorized, PCI-DSS Level 1 certified payment gateways with 256-bit SSL encryption.
• Bank Wire Verification: Direct SWIFT and NEFT wire transfers are verified directly with our primary banking institution in New Delhi with immediate official booking receipts.

Our website uses lightweight functional cookies and browser storage strictly to improve your browsing experience:

• Currency Preference: Stored locally in localStorage (e.g. INR, USD, EUR, GBP) so you see converted pricing across all packages.
• Language Preference: Cookie googtrans manages Google Translate settings when you choose to read our site in Hindi, French, German, Spanish, Arabic, etc.
• No Tracking Ad Networks: We do not sell your browsing history to third-party behavioral advertising brokers.

We do not sell, rent, or trade your personal information. Information is shared strictly with authorized service partners required to execute your tour:

• Partner Hotels & Resorts: Guest names and identification to prepare suites and comply with mandatory Foreigners Regional Registration Office (FRRO) Form C reporting.
• Chauffeurs & Transport Logistics: Pickup timings, flight numbers, and contact names for seamless airport arrival assistance.
• Wildlife & Monument Authorities: Required for Ranthambore tiger safari permits, Taj Mahal high-value ticket entries, and national park passes.
• Legal & Regulatory Authorities: Only when strictly mandated by applicable law, court order, or governmental law enforcement inquiry.

Regardless of your country of origin, you retain complete rights regarding your data:

• Right of Access: Request a copy of the personal information we hold regarding your booking.
• Right of Correction: Update or rectify any incomplete or incorrect information.
• Right to Erasure (Right to Be Forgotten): Request the permanent deletion of your contact records following the completion of your journey, subject to mandatory Indian accounting and taxation retention laws.

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer for India Holidays are provided below: